1. Acceptance of Terms

By accessing and using RoadSense, you accept and agree to be bound by the terms and provision of this agreement. These Terms of Service govern your use of our road safety reporting platform.

2. Service Description

RoadSense is a platform designed to help citizens report road safety issues and hazards to relevant authorities. Our service includes:

• Road hazard reporting functionality
• Location-based incident mapping
• Communication with local authorities
• Progress tracking for submitted reports

3. User Responsibilities

As a user of RoadSense, you agree to:

• Provide accurate and truthful information in your reports
• Only report legitimate road safety concerns
• Respect the privacy of others when submitting reports
• Not misuse the platform for spam or malicious purposes
• Follow all applicable local laws and regulations

4. Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.

5. Content Guidelines

When submitting reports, you must ensure that your content:

• Is relevant to road safety and infrastructure
• Does not violate any laws or regulations
• Does not infringe on intellectual property rights
• Does not contain offensive, defamatory, or inappropriate material

6. Limitation of Liability

RoadSense provides this platform as-is and makes no warranties regarding the accuracy, reliability, or availability of the service. We are not liable for any damages arising from your use of the platform.

7. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.

8. Modifications

We reserve the right to modify these terms at any time. Continued use of the service after changes constitutes acceptance of the modified terms.

9. Termination

We may terminate or suspend your account at our discretion if you violate these terms or engage in activities that harm the platform or other users.

10. Contact Information

If you have any questions about these Terms of Service, please contact us at support@roadsense.com

Last updated: October 17, 2025

1. Information We Collect

We collect the following types of information:

• Personal Information: Name, email address, phone number when you create an account
• Location Data: GPS coordinates and location information when you submit reports
• Report Content: Photos, descriptions, and details of road safety issues you report
• Usage Data: Information about how you use our platform, including access times and pages visited
• Device Information: Device type, operating system, and browser information

2. How We Use Your Information

We use your information for the following purposes:

• Processing and routing your road safety reports to appropriate authorities
• Providing updates on the status of your submitted reports
• Improving our platform and services
• Communicating with you about your account and our services
• Ensuring platform security and preventing fraud
• Complying with legal obligations

3. Information Sharing

We may share your information with:

• Government Authorities: Local government agencies and departments responsible for road maintenance and safety
• Service Providers: Third-party vendors who help us operate our platform
• Legal Requirements: When required by law or to protect our rights and safety

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

4. Location Information

Location data is essential for our service to work effectively. We use your location to:

• Accurately map reported road safety issues
• Route reports to the correct local authorities
• Provide location-based services and notifications

You can control location sharing through your device settings, but this may limit platform functionality.

5. Data Security

We implement appropriate security measures to protect your information:

• Encryption of data in transit and at rest
• Secure authentication systems
• Regular security audits and updates
• Limited access to personal information by authorized personnel only
• Secure data centers and infrastructure

6. Data Retention

We retain your information for as long as:

• Your account remains active
• Necessary to provide our services
• Required by law or for legitimate business purposes

You can request deletion of your account and associated data at any time.

7. Your Rights

You have the following rights regarding your personal information:

• Access: Request copies of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Objection: Object to certain uses of your information

8. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your login preferences
• Analyze platform usage and performance
• Provide personalized content and features
• Ensure platform security

You can control cookie settings through your browser preferences.

9. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by:

• Posting the updated policy on our platform
• Sending email notifications to registered users
• Displaying prominent notices on our website

Last updated: October 17, 2025